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All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+.

Because Apple makes the hardware, the operating system and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

 

AppleCare Protection Plan for Mac or Apple Display

Service and support from the people who know your Mac best.

 

Every Mac comes with a one-year limited warranty and 90 days of telephone technical support.1 The AppleCare Protection Plan for Mac extends your coverage to three years from the original purchase date of your Mac.2 With the AppleCare Protection Plan for Mac, you get direct telephone access to Apple experts for technical support on using OS X; quick iLife and iWork questions; and connecting to printers and AirPort networks. You also get global repair coverage3—including both parts and labour—for your Mac and select Apple peripherals.


AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Quebec customers, please read Quebec Consumer Protection Act. For complete details see terms at www.apple.com/legal/applecare/appgeos.html. The AppleCare Protection Plan must be purchased within the covered product’s one‐year warranty term. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. Access to web‐based resources requires the use of a compatible Internet service provider; fees may apply. For more information, visit images.apple.com/legal/warranty/docs/Quebec_Consumer_Warranty_Notice_text.pdf.

1  Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2  See terms at www.apple.com/legal/sales-support/applecare/appgeos.html for full details. 
3  Global repair coverage may be subject to certain restrictions. See terms above for full details.

Key Features

One stop for technical support

  • Direct access to Apple experts

  • Global repair coverage1

  • Onsite repair for Mac desktop computers: Request that a technician come to your work site2

  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider

Apple hardware coverage

  • Your Mac computer

  • Included accessories such as the power adapter

  • Apple memory (RAM)

  • AirPort3

  • Apple display purchased with your Mac

  • Using OS X4

  • Quick how-to questions about iLife and iWork

  • Connecting to printers and AirPort networks

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Quebec customers, please read Quebec Consumer Protection Act. For complete details see terms at www.apple.com/legal/applecare/appgeos.html. The AppleCare Protection Plan must be purchased within the covered product’s one‐year warranty term. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. Access to web‐based resources requires the use of a compatible Internet service provider; fees may apply. For more information, visit images.apple.com/legal/warranty/docs/Quebec_Consumer_Warranty_Notice_text.pdf.


1  Global repair coverage may be subject to certain restrictions. See terms above for full details. 2  Availability depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.
3  Must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
4  For Mac computers running OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support (available in select countries).

AppleCare+ for iPad

Protection for your iPad

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Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPad extends your coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee plus applicable tax.1

AppleCare+ must be purchased within 30 days of new covered equipment. For further details, please review terms and conditions at http://www.apple.com/legal/sales-support/. Purchase of the plan is not required to purchase the covered equipment.

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For residents of Quebec, please read Quebec Consumer Protection Act http://images.apple.com/legal/warranty/docs/Quebec_Consumer_Warranty_Notice_text.pdf.

1 Service coverage is available only for the iPad and its original included accessories for protection against (i) defects in materials or workmanship, (ii) battery depletion of 50 percent or more from original specification, and (iii) up to two incidents of accidental damage from handling of your iPad, each incident being subject to a $49 service fee plus applicable tax. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.

Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

Service coverage may be subject to certain restrictions.

 

AppleCare+ for iPod touch

Every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support. AppleCare+ for iPod touch/iPod classic extends your coverage to two years from the original purchase date of your iPod and adds up to two incidents of accidental damage coverage, each subject to a $29 service fee plus applicable tax.1

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase the iPod. For Quebec customers, please read Quebec Consumer Protection Act.

1 Service coverage is available only for the iPod and its original included accessories for protection against (i) defects in materials or
workmanship, (ii) battery depletion of 50 percent or more from original specification, and (iii) up to two incidents of accidental damage
from handling of your iPod, each incident being subject to a $29 service fee plus applicable tax. Replacement equipment that Apple
provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at
www.apple.com/legal/sales-support/applecare/applecareplus for full details.

AppleCare Protection Plan for Apple TV

Every Apple TV comes with a one-year limited warrantyand 90 days of complimentary telephone technical support.1 With the AppleCare Protection Plan, you can extend your coverage to two years from your Apple TV purchase date. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about using your products. And you get global repair coverage for your Apple products through convenient service options.2

1 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

2 Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.

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