Company > About Visuascan inc.
A company, specializing in product identification and bar coding, unique in its style of management, its creativity, its dedicated team and its commitment for perfection.
MISSION
VisuaScan's mission is to insure that each customer becomes successful because of a happening. Each happening must be a strategic, technical and emotional masterpiece, which leaves to each customer, to each person, an unforgettable memory of an event of outstanding importance marking a phase in his life so that it may be said that there was a "Before VisuaScan" and an "After VisuaScan"
HISTORY
Founded in 1996 by Jean Groulx and Carmine Marcarella, two hard working individuals who had a dream "Provide industries with a one stop shop supplier in product identification and bar coding" - a new concept then.
Success was never in doubt; it was just another goal. It did not come easily; hard work and a dedicated team of people which grew in three short years to a team of 24 fully committed individuals of which there are seven technicians, four customer service support and nine highly trained professional sales consultants.
With success came the dedication of a highly competitive team to customer satisfaction and total commitment to thoroughly understanding customer needs and applications, thus providing solutions that always exceed expectations.
"Our secret said Jean and Carmine, is to always have the ambition to bring to each customer a level of service and a partnership that is unequalled in this industry. We are the reference in product identification and bar coding because we know how to make our customers successful and exceed their expectations."
Being a professional is to define what is to be done, say what we will do and do what we said we would do.
SPECTRUM OF TECHNOLOGIES
VisuaScan offers the most comprehensive line of marking, coding and labelling systems and supplies in the industry. This includes small character continuous ink jet, large character and high-resolution ink jet, thermal printers, laser printers, automated label printers/applicators and label applicators, stand-alone label printers, software, material handling, scanners, verifiers, terminals, stock and custom labels and ribbons, inks and traditional marking and shipping products and supplies.
BEST PRACTICES AND PROCESSES
We are structured to identify and implement the best-value solution. Our highly trained account management team includes our field sales force, inside customer service support, technical product specialists, professional trainers, a systems integration engineering group, our field service organization and tool-free help desk. This team uses a systematic problem solving process to determine the best-fit technology and most effective support programs.
BROAD INDUSTRY EXPERTISE
VisuaScan serves many thousand active customers in a wide range of industries, such as, manufacturing, pharmaceutical, food distribution, transport, milk and cheese, paper mills, lumber, as well as distribution centres and retailers. Our strong business alliance with Arthur Andersen, C.G.I. and K.O.M. speaks for our expertise. Our strong systems integration and engineering capabilities, and proven project implementation processes, enables us to satisfy demanding customers with diverse applications.
HOW TO REACH US
VisuaScan Inc, (head office)
9066 Pascal Gagnon, St-Léonard
QC, H1P 2X4
Phone number: 514-322-2725
Fax number: (514) 322-1449
VisuaScan Ontario
9 Kirkhill Place, Woodbridge
ON, L4L 7E4
Phone number: 905-265-7330
TOLL FREE LINE: 1-877-322-2725
Email : info@visuascan.com